Sizing exchanges — free
If it doesn't fit, we'll swap it. Personalized or not. Contact us within 30 days of delivery and we'll send a return label. For international orders, sizing exchanges are available but return shipping is on the buyer.
The item needs to be unworn and unwashed. That's the only condition.
Personalized items
Anything stitched or printed with your department, station number, unit, rank, or name is made for you specifically and can't be resold. We can't take those back unless:
— It arrived damaged
— We made something different from what you submitted
— The wrong item shipped
Check your spelling and numbers before you order. We make exactly what you submit.
Changed your mind about the text? Contact us within 2 hours of ordering and we'll catch it before production starts.
Non-personalized items
30 days, unworn, full refund. Return shipping is on us if the item was wrong or defective; otherwise it's on you.
