
Frequently Asked Questions
How long will my order take to arrive?
Everything is made to order. Production takes 3–5 business days, shipping another 2–4 — plan on 5–7 business days door to door in the US. International orders typically take 10–20 business days. Tracking is emailed the moment it ships.
What is the quality of your products?
Most of our apparel features high-density embroidery — tight, durable stitching that gives designs a premium, dimensional look and never cracks or peels. Printed designs use state-of-the-art DTG for sharp, vibrant colors. Every item is quality-checked before it ships.
Will the print or embroidery fade after washing?
No — with the right care your design will look sharp for years. Machine wash cold, inside-out, and tumble dry low or hang dry.
Can I return or exchange my order?
Sizing exchanges are free within 30 days, personalized or not. Personalized pieces can't be restocked, so returns are limited to items that arrived damaged or don't match what you submitted — we remake those at no cost. Changed your mind about the text? Contact us within 2 hours of ordering.
Do you take crew or station orders?
Yes. Tiered pricing above ten pieces. Contact us with your requirements for a quote.
Where are your products made?
Every order is embroidered or printed at our workshops in the USA and ships domestically — that means tighter quality control and faster delivery to your door.
Still have questions?
Contact Us